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FTSE 100 Support Services Business

Client: FTSE 100 Support Services Business

Length of Partnership: 3 Years


The clear strategic outcomes were to deliver a doubling of revenue in 3 years.


One to one, and team coaching of the Regional (Middle East) Managing Director and his newly formed team. These interventions over 8 months resulted in;

The MD leading the team through rapid gear shifts to become a high performing team. Specifically;

Significant improvement in the relationship between the MD and his Regional boss.
Enhanced leadership awareness, style and behaviour of the MD and each of his reports – including resilience and work life balance.
Rapid evolution towards a high performing team with openness and inter-personal effectiveness.
Developed comprehensive strategic framework, plan and roadmap to execution with clear roles and responsibilities, cascade and buy in across the business.

Strategic initiatives included identification and execution of acquisitions, sales initiatives, technology enhancement, capability development and culture change.


  • Doubled the revenue in two years (1 year ahead of target).
  • Tripled the profitability in the same time frame.
  • Team capable and independent with the leader moving roles.

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